The Berger Way
The Berger Way
The Berger Way describes the values, behaviors, practices, and principles that are the fundamentals of our unique culture. It explains how we relate to each other, to our residents, and to our business partners. It’s who we are, and it’s what makes us special
We're A Family
We care deeply about and support one another. This includes both our teammates as well as our residents. We look for, and act upon, opportunities to create personal connections-cards, notes, gifts, meals, a friendly smile, or a helping hand. We always use people’s names.
We always do the right thing
We're intensely customer focused
We take ownership
We honor our commitments
We operate with a sense of urgency to get our things done
We have no problems - only opportunities
We practice transparency
We're performance driven
We promote continuous improvement in everything we do
We constantly evaluate and re-evaluate every aspect of our operation to find ways to improve. We’re never satisfied with the status quo. We see learning as a life-long pursuit. We’re passionate about both personal and professional development.
We promote collaboration and teamwork
Effective teams are far greater than the sum of their parts. We capitalize on the energy, creativity, and passion that working together synergistically creates. We’re never afraid to ask for help. Working together creates a more enriching work environment and generates better results.
We deliver high quality as a matter of personal pride
We celebrate our successes
We encourage challenge and promote "why"?
We encourage and expect healthy and vigorous debate. Understanding that respectful, constructive conflict is vital in a healthy organization, and that silent dissent has no place, we don’t take challenge personally or defensively. We believe there’s no better question than “Why?”; and we never stop asking it. When people understand the reasons for our decisions, it fosters faster and more effective alignment.
We embrace change
We listen to all voices generously
We understand that truly listening is more than simply “not speaking.” It’s giving our undivided attention to the needs and priorities of others. We listen with care and with empathy. Most importantly, we listen to understand.
We're authentic and genuine
We presume goodwill and good intent
We give back to the community
We Have Fun
While our commitment to our mission is serious, we never fail to have fun. Joy and laughter bring us closer together and make us look forward to coming to work each day. There’s nothing like a good laugh to help us keep perspective. Having fun is the spark that ignites our passions.
- Quick and simple invoicing, processing, and payment.
- Fast decision-making process.
- Respectful of people’s time.
- Vast industry knowledge and connections.
- Extremely transparent and responsive.
- Established business with industry experience since 1972.